Now you’ve arrived, we hope you’re settling into your new home. If you need information or guidance on anything from understanding your accommodation agreement to requesting a room change or paying your accommodation fees, we are here to help!
We understand that many of our students are living away from home for the first time and this can be daunting, so our dedicated and professional team is available to help with enquiries about all aspects of student accommodation.
If you have a problem and you are not sure where to go, ask us – if we can’t help we will be able to direct you to someone who can.
|Appliance User Guide »||Reporting Repair & Maintenance Issues »|
|Click here for more information and to view a step-by-step operational guide for all of the appliances within your residence.||There are lots of ways for you to report any problems in your accommodation to us. Don’t wait until an inspection or until you move out, we’re here to help and want to hear from you all year round.|
|Room Change Request »||Post & Packages »|
|It is important that you’re happy where you live. If you want to change your room within university managed accommodation, we are here to help.||Post can be collected from the reception of your hall of residence. All post is stored by flat number, so please ensure that anyone sending you mail uses the full address details of your residence.|
|Appeal for Release »||Insurance Details »|
|We hope you will be happy in your accommodation at the University of Lincoln. However, you may for a variety of reasons, wish to leave the Halls of Residence (or your designated room) ahead of this time. Here are some things you need to know…||We include personal possessions insurance for all of our residents. Please follow the link for further information on your policy or how to make a claim.|
|Moving Out / End of Year Departure »||Inspections »|
|We know how quickly the year goes so we have put together this guide to help you when the time comes to pack up your room.||Our residences teams will visit your accommodation at various points throughout your accommodation agreement to carry out bedroom and communal area inspections. Please follow the link to find out more including what’s expected of you and your flatmates.|
|Complaints Process »||Help & Support »|
|How to make a complaint on arrival or during your time in accommodation.||Hopefully your time at university will be fun and fulfilling, but we have lots of support services available at the university, if you need any extra help or support|